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Hostwinds 退款的解决方法,教你如何进行Hostwinds VPS退款

主机教程 Liam 1年前 (2019-05-11) 1888次浏览 13个评论 扫描二维码

有朋友买了 Hostwinds VPS,发现SSH无法连接,就想退款,然而Hostwinds的客户告知Hostwinds VPS是不能退款的,所以很多人就没有办法了,其实告诉你这里是有办法退款的,今天就说说Hostwinds VPS退款办法。

Hostwinds 退款的解决方法,教你如何进行Hostwinds VPS退款

首先你如果Hostwinds不能使用,一般是在购买后发现IP,连不上,通过网站https://ipcheck.need.sh/检测,发现情况如下:

Hostwinds 退款的解决方法,教你如何进行Hostwinds VPS退款

或者如下所示:

Hostwinds 退款的解决方法,教你如何进行Hostwinds VPS退款

这种情况下基本确定是被屏蔽了,这个时候我就说下如何操作保证不损失。

首先Hostwinds VPS不能退款是官网条款写的,确实是这样,客服也告诉你不能退款,但是我们可以1、先取消服务;2、通过邮件确认取消服务;3、提交ticket(工单)申请退款;这里退款不是退到你的支付宝或者银行卡,而是退款到账号余额,你可以通过余额重新购买VPS,新的VPS是重新分配IP。下面我们通过图片示例说一下这几步操作。

1、取消现有VPS

点击你的VPS服务的“Request Cancellation”申请取消服务,如下图所示:

Hostwinds 退款的解决方法,教你如何进行Hostwinds VPS退款

然后填写取消服务的原因,这里选择"Connection Issue",如下图所示:

Hostwinds 退款的解决方法,教你如何进行Hostwinds VPS退款

提交后如下图所示:

Hostwinds 退款的解决方法,教你如何进行Hostwinds VPS退款

2、回复Ticket确认取消

取消服务后,会给你发一封Ticket邮件,让你确认数据已经备份,你需要回复,你将需要确认的消息复制、粘贴回复一下。

开始发送给你确认的ticket如下图所示:

Hostwinds 退款的解决方法,教你如何进行Hostwinds VPS退款

然后你回复,回复内容就是上面红色边框部分内的文字,如下图回复内容:

Hostwinds 退款的解决方法,教你如何进行Hostwinds VPS退款

3、发送Hostwinds财务部门工单,申请退款到账户余额

当你确认取消后等待Hostwinds回复,Hostwinds回复你后确认取消你的VPS服务,然后你需要发一封退款邮件申请,但是这个退款是退到你会员中心的金额,不是你的银行卡,你可以用它重新购买VPS。

点击“Open Ticket”的“BILLING”,如下图所示:

Hostwinds 退款的解决方法,教你如何进行Hostwinds VPS退款

然后填写邮件,回复文本内容为"Because reference the 这里写你服务取消工单的号码 ticket you had cancelled my service. So I request for refund.",如下图所示,红色框部分就是你上面服务取消工单的号码:

Hostwinds 退款的解决方法,教你如何进行Hostwinds VPS退款

这样你就等待财务部门给你退款了,大概是24小时内会退款,如果遇到很久就没有退款,就可以催促下在线客服。这样你就可以使用账号余额重新创建VPS了。

通过点击“Billing”菜单下的 “Account Credits”如下图所示:

Hostwinds 退款的解决方法,教你如何进行Hostwinds VPS退款

下面可以看到退款后的余额

Hostwinds 退款的解决方法,教你如何进行Hostwinds VPS退款

另外需要说明:也有可能回复你说VPS不能退款,给你重新创建一个VPS,这样也是可以的,我们的目的本来就是要重新创建VPS,如下图所示:

Hostwinds 退款的解决方法,教你如何进行Hostwinds VPS退款

以上就是Hostwinds 退款的方法,通过上面的教程,希望可以帮助到需要Hostwinds 退款的朋友,达到重建VPS的目的。


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